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Booking terms and conditions

Deposits

Golden Bay Holiday Park requires a 50% deposit to secure your booking. This is especially important during peak times as at those times booking not secured with a deposit will be reassigned to someone else. If no deposit has been received, there is no guarantee that your accommodation will be available to you when you arrive. For Peak Season bookings (1 December to 28 February) deposits must be paid by 31st August (or at the time of booking if after that date). For Off Peak bookings, deposits must be paid 1 week before your arrival date. If booking online your deposit is required at the time of booking.

Cancellations

All cancellations incur a $15.00 administration fee. Cancellations up to 10 days before the booked date incur no fee apart from the administration fee. Thereafter the deposit may be retained and the total amount for the booked accommodation may be charged. Special conditions may apply to Group bookings.

Refunds

Golden Bay Holiday Park will not refund you if you choose to leave your holiday early. We are happy to review this in exceptional circumstances. If you arrive at Golden Bay Holiday Park and for some reason, immediately find your accommodation unsatisfactory, then please come to the office and we will refund you. No refund will be given if you have been required to leave the park due to innapropriate behaviour.

Check-in and check-out

Check-in is between 1:00pm and 7:00pm (1:00pm to 8.00pm during peak season). Check out is by 10:00am. Please contact us if you need to leave or arrive outside of these times and we'll accomodate you if we are able.

Campsite rules

Speed

We have a lot of young children on the campsite. Please keep your speed on the campsite no more than walking pace.

Quiet time

Out of respect for your fellow campers we ask for quite between 10.00 pm and 7.00 am.

Parking

Please keep the roadways clear in case urgent access is needed by emergency vehicles. All your vehicles, tents etc should be within the confines of your site. There is plenty of overflow parking available at the rear of the campsite.

Powered sites

All caravans and campervans must have a current electrical warrant of fitness and comply with LPG Standard (NZS 5428:1996). If you are using power in your tent you must connect through an RCD safety shut-off device.

Dogs

NO DOGS on the campsite December, January or February. Dogs at other times by prior arrangement only.

Visitors

Visitors are welcome in the park but must leave by 9:00 pm. They should report to the office on arrival and park in the overflow parking area. Your visitors are your responsibility.

Behaviour

Reasonable behaviour is expected. Please do not consume liquor in the park except on your own site or accommodation unit. Excessive drinking and parties will not be accepted, and illegal drugs will not be tolerated at all. We ask that you be considerate of your fellow campers and the staff of the Park.

Fridges

Please ensure you place all your food items in a bag and write your name, site number and departure date on it. Fridge space is limited, and accessible to anyone (including children), so no alcohol in fridges please. Any alcohol found in fridges will be removed.

Children

Parents and caregivers are responsible for their children's behaviour.

Damage

Accidents do happen – if any breakages or damage occurs, please let the office know. The occupiers of the site or units may be responsible for any costs incurred.

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Golden Bay Holiday Park
99 Tukurua Road
Parapara
Collingwood 7182

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